Veterinarian Box Hill

COVID-19 Update
(Updated: 3rd December, 2020)

Given the low number of cases of COVID in Melbourne we are welcoming clients back in the clinic for consults.

Please note that due to number restrictions any other sales still need to be done over the phone, preferably in advance.

We do however have a strict protocol you will need to adhere to:

• Please call the clinic when you arrive in the carpark for your appointment or to collect pre-ordered supplies.  We will direct you where to go at that time
• Cats must be in secure cages and dogs on a lead
• Before coming into the clinic via the front door please hand sanitise from the sanitiser stand on the front porch.  All clients over the age of 12 must wear a mask.
• When in the waiting or consulting room please remain seated and practice social distancing measures
• Due to the size of our consulting rooms we can strictly only have one client entering per consult.

We ask that you do not attend the clinic if you or any of your close contacts have been diagnosed with COVID19, are awaiting test results or are displaying any symptoms. Call the clinic if your pet requires treatment and our staff will work out the best way to assist you.

Please be aware we are also adapting to these changes and there may be some hiccups and delays as we develop suitable procedures.  Please be patient and courteous to our staff, we are trying our best.

Please stay safe and do not hesitate to call or email us if you have any questions.

Cattery

The cattery is happily open again. Hours are as usual but please call when you arrive to drop off or pick up your feline friends.  Any inspections will be strictly by appointment only.

For a full COVID-19 update - please visit our COVID-19 page.

- The Team at Elgar Road